Contact
Vial Research handles orders and research inquiries through Telegram and secure email. A real person — not a ticketing system — reads and answers every message. For fastest response, reach us on Telegram.
Fastest response. Used for active orders, batch questions, and restock inquiries.
For orders, wholesale / bulk inquiries, and documentation requests (COAs, invoices).
Every product ships with a batch ID. Look up purity and download the COA directly.
Telegram: usually within a few hours during U.S. business hours (Mountain Time). For active order questions, this is the best channel.
Email: within 24 hours on business days. Use email for wholesale / bulk inquiries, COA documentation requests, and anything that needs to be on the record.
Batch lookup: instant. Every product ships with a batch ID you can verify at the Batch Testing page.
We cannot provide dosing, administration, or medical-use guidance. All products are sold for in-vitro and laboratory research use only by qualified researchers. They are not evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease.